Bright Designs & Gifts is located in Calgary, Alberta.

Choose the items you want to personalize, click "Add to cart," and then click "Checkout." Indicate the shipping information for the location most expected to receive packages. Select a secure payment option, then finish placing your transaction. You done now! The rest will be handled by us:) We will work with you to create a beautiful design and send it to you for approval and once approved, we will start processing the order and work with you for either pickup or Shipping option.

It depends on what kind of order it is because every product type has a separate preparation and curing process that requires a different length of time. Due to the fact that everything we produce is made to order, the time frame might range from 3 to 15 days, depending on the type of order and our current workload. If you choose the delivery option, you may also think about how long it will take you to get your order after we ship it. Depending on the distance travelled and the postal service.

Clients in Calgary can pick up their orders locally once they've been made, and we can also deliver for a fixed price of $15 within Calgary city limits. To pickup local in Calgary, you will be given instructions to do so once its ready, or arrangements will be made to have it delivered or shipped to you.

Yes. Once your order is completed, we will notify you and make arrangements and appointment for you to pickup your order.ALL LOCAL CALGARY PICKUP NEEDS AN APPOINTMENT.

Once your order has been shipped, you will receive an email with a tracking number. After receiving the tracking number, you should start to observe tracking events within 48 to 96 hours. This delay occurs because, in most circumstances, the first tracking events don't appear until after the shipment has been delivered to the nearby location. NOTE: The next information may appear more slowly for some carriers.

We host our website on Shopify's servers. They give us access to the online shopping cart that enables us to offer you the goods and services. Your information is kept safe by Shopify's databases, data storage, and other applications. Shopify keeps your information on a safe server protected by a firewall. Payment: Shopify keeps your credit card information if you pick a direct payment method to complete your transaction. Shopify Payments is a secure way to take payments on your online store. Shopify uses 256-bit SSL encryption to protect our customers’ data. Additionally, Shopify is Level 1 PCI DSS compliant. This means that they meet all six categories of PCI DSS requirements. Only as long is required to complete your buy transaction is your purchase transaction data saved on their server. Your purchase transaction information is destroyed once it is finished by Shopify.

We provide Secure shopping, and PAYPAL and CREDIT CARD payments are accepted (such as VISA, MASTER CARD, AMERICAN EXPRESS, DISCOVERY, etc.). As a result, you can select the option that is best for you. You can also send money electronically to Bright Designs via E- Transfer with a Canadian bank account from your computer, tablet, or smartphone. You can E- Transfer money ( Total Amount plus Tax ) to BrightDesignsPayment@gmail.com to pay for your selected order.

You can add a valid promotion code at the checkout.

No we do not offer Delivery Date Guarantee as it totally varies and depends upon the Postal service once we ship from our end. We can only do our best to make it as soon as possible from our end.

All orders are delivered via Canada Post. When checking out, shipping is calculated and shown. The size and weight of the shipment affect the shipping expenses. Please be aware that delays are occurring because there are so many shipments at Canada Post during holiday season and also being short staffed.

We don't accept returns because of the nature of our items. All sales are final. To help us assess the situation and put things right, please inspect your order as soon as you receive it and let us know right away if anything is amiss, damaged, or defective.

We apologise if you received a package containing broken, damaged, or defective goods. Please get in touch with us right once, let us know what's wrong, and don't forget to include any images or videos that demonstrate the damage or defect for better help. We'll do everything we can to help.

You can reach us on WhatsApp at 18334544387 any time between 8 am and 6 pm during the day. While we will try to contact you right away, if that is not possible, please leave a voicemail or text message with a callback number, and we will contact you as soon as we can. If you have any concerns about any of the products, how they were designed, or how your order was processed, we are here to help.